Judopay's Status Page
There is an ongoing Incident
This is Judopay's Status Page, here you'll find the current status and incident history of Judopay.
Read our support article or contact us at [email protected]
Don't agree with what's reported here? Contact us at [email protected].
General Notifications Operational
Payment Services Minor incident
60 days ago % Uptime Today
API Payment Services Operational
60 days ago % Uptime Today
Hosted Web Payments Operational
60 days ago % Uptime Today
Web SDK Services Operational
60 days ago % Uptime Today
Webhooks Operational
60 days ago % Uptime Today
Sandbox Operational
60 days ago % Uptime Today
3rd Party 3DS2 Sandbox Operational
3rd Party 3DS2 Sandbox Status
Portal Minor incident
60 days ago % Uptime Today
Full Stack Transaction Processing Operational
JA1 - Transactions Operational
60 days ago % Uptime Today
JA1 - Latency Operational
JA2 - Transactions Operational
60 days ago % Uptime Today
JA2 - Latency Operational
JB1 - Transactions Operational
60 days ago % Uptime Today
JB1 - Latency Operational
JC3 - Transactions Operational
60 days ago % Uptime Today
JC3 - Latency Operational
JD4 - Transactions Operational
60 days ago % Uptime Today
JD5 - Transactions Operational
60 days ago % Uptime Today
JD5 - Latency Operational
60 days ago % Uptime Today
Gateway Only Transaction Processing Operational
JGW1 - Transactions Operational
60 days ago % Uptime Today
JGW1 - Latency Operational
JGW2 - Transactions Operational
60 days ago % Uptime Today
JGW2 - Latency Operational
JGW3 - Transactions Operational

Current incidents

Minor incident Judopay Portal is temporarily unavailable
[Issue]

The Judopay Portal (portal.judopay.com) is temporarily unavailable as part of ongoing precautionary security measures.
While it’s down, merchants won’t be able to manually create PayByLinks through the Portal.
Payments through existing integrations aren’t affected by this. We’re working to restore access as quickly as possible.
We apologise for the inconvenience.

Payment Services Portal
Posted at October 18, 2026 · 16:13 BST

Past Incidents

Major incident Card and wallet payments failing to complete
[Resolved]

The issue affecting card, Apple Pay and Google Pay payments has been resolved.
Payments have been processing normally since around 14:00 BST on Sunday 18 October.
Payments that failed during the incident won’t have been taken, so customers will need to try again.
We’re sorry for the disruption to you and your customers.

General Notifications
Posted at October 18, 2026 · 16:12 BST
Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Gateway Only Transaction Processing JGW1 - Transactions
Posted at October 17, 2026 · 23:26 BST
Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Gateway Only Transaction Processing JGW1 - Transactions
Posted at October 17, 2026 · 23:16 BST
Incident & maintenance history
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