All systems operational
This is Judopay's Status Page, here you'll find the current status and incident history of Judopay.
Read our support article or contact us at [email protected]
Don't agree with what's reported here? Contact us at [email protected].
General Notifications Operational
Payment Services Operational
60 days ago % Uptime Today
API Payment Services Operational
60 days ago % Uptime Today
Hosted Web Payments Operational
60 days ago % Uptime Today
Web SDK Services Operational
60 days ago % Uptime Today
Webhooks Operational
60 days ago % Uptime Today
Sandbox Operational
60 days ago % Uptime Today
3rd Party 3DS2 Sandbox Operational
3rd Party 3DS2 Sandbox Status
Portal Operational
60 days ago % Uptime Today
Full Stack Transaction Processing Operational
JA1 - Transactions Operational
60 days ago % Uptime Today
JA1 - Latency Operational
JA2 - Transactions Operational
60 days ago % Uptime Today
JA2 - Latency Operational
JB1 - Transactions Operational
60 days ago % Uptime Today
JB1 - Latency Operational
JC3 - Transactions Operational
60 days ago % Uptime Today
JC3 - Latency Operational
JD4 - Transactions Operational
60 days ago % Uptime Today
JD5 - Transactions Operational
60 days ago % Uptime Today
JD5 - Latency Operational
60 days ago % Uptime Today
Gateway Only Transaction Processing Operational
JGW1 - Transactions Operational
60 days ago % Uptime Today
JGW1 - Latency Operational
JGW2 - Transactions Operational
60 days ago % Uptime Today
JGW2 - Latency Operational
JGW3 - Transactions Operational

Past Incidents


Minor incident Portal - Degraded Performance
[Resolved]

This issue has now been resolved. The portal is back to normal performance and searches are no longer timing out as of 11am BST. We apologise for any inconvenience this may have caused and thank you for your patience.

Major incident Degraded performance impacting API-Bridge / DPG integrations Recurring Payments
[Monitoring]

The root cause affecting card token lookups and recurring payment processing has been identified. Our engineering team has initiated recovery procedures to restore full node functionality and normalize transaction processing.
We are actively monitoring processing rates as services recover. Thank you for your continued patience and understanding while we work through this final stage of resolution.

Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Incident & maintenance history
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