All systems operational
This is Judopay's Status Page, here you'll find the current status and incident history of Judopay.
Read our support article or contact us at [email protected]
Don't agree with what's reported here? Contact us at [email protected].
General Notifications Operational
Payment Services Operational
60 days ago % Uptime Today
API Payment Services Operational
60 days ago % Uptime Today
Hosted Web Payments Operational
60 days ago % Uptime Today
Web SDK Services Operational
60 days ago % Uptime Today
Webhooks Operational
60 days ago % Uptime Today
Sandbox Operational
60 days ago % Uptime Today
3rd Party 3DS2 Sandbox Operational
3rd Party 3DS2 Sandbox Status
Portal Operational
60 days ago % Uptime Today
Full Stack Transaction Processing Operational
JA1 - Transactions Operational
60 days ago % Uptime Today
JA1 - Latency Operational
JA2 - Transactions Operational
60 days ago % Uptime Today
JA2 - Latency Operational
JB1 - Transactions Operational
60 days ago % Uptime Today
JB1 - Latency Operational
JC3 - Transactions Operational
60 days ago % Uptime Today
JC3 - Latency Operational
JD4 - Transactions Operational
60 days ago % Uptime Today
JD5 - Transactions Operational
60 days ago % Uptime Today
JD5 - Latency Operational
60 days ago % Uptime Today
Gateway Only Transaction Processing Operational
JGW1 - Transactions Operational
60 days ago % Uptime Today
JGW1 - Latency Operational
JGW2 - Transactions Operational
60 days ago % Uptime Today
JGW2 - Latency Operational
JGW3 - Transactions Operational

Past Incidents


Minor incident Judopay Portal is temporarily unavailable
[Resolved]

Access to the Judopay Portal has been fully restored, and you can once again create PayByLinks and use the Virtual Terminal as normal.

When next logging in to the Portal Ensure you log in to the Portal from a new browser. If you encounter any issues, please try clearing all associated cookies with portal.judopay.com and try logging in again.
 
What happened: Keeping your account and data secure is our priority, so when we identified unusual activity on some inactive accounts on 18...

Major incident Card and wallet payments failing to complete
[Resolved]

The issue affecting card, Apple Pay and Google Pay payments has been resolved.
Payments have been processing normally since around 14:00 BST on Sunday 18 October.
Payments that failed during the incident won’t have been taken, so customers will need to try again.
We’re sorry for the disruption to you and your customers.

Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Minor incident Transaction Failures Observed
[Resolved]

Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.

Incident & maintenance history
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