Past Incidents
Access to the Judopay Portal has been fully restored, and you can once again create PayByLinks and use the Virtual Terminal as normal.
When next logging in to the Portal Ensure you log in to the Portal from a new browser. If you encounter any issues, please try clearing all associated cookies with portal.judopay.com and try logging in again.
What happened: Keeping your account and data secure is our priority, so when we identified unusual activity on some inactive accounts on 18...
The issue affecting card, Apple Pay and Google Pay payments has been resolved.
Payments have been processing normally since around 14:00 BST on Sunday 18 October.
Payments that failed during the incident won’t have been taken, so customers will need to try again.
We’re sorry for the disruption to you and your customers.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Judopay's Status Page