Past Incidents
This issue has now been resolved. The portal is back to normal performance and searches are no longer timing out as of 11am BST. We apologise for any inconvenience this may have caused and thank you for your patience.
The root cause affecting card token lookups and recurring payment processing has been identified. Our engineering team has initiated recovery procedures to restore full node functionality and normalize transaction processing.
We are actively monitoring processing rates as services recover. Thank you for your continued patience and understanding while we work through this final stage of resolution.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Transaction processing performance has returned to normal. We apologise for any inconvenience caused and thank you for your patience.
Judopay's Status Page