Major incident Gateway Only Transaction Processing JGW2 - Latency2022-11-16 07:12 GMT · 10 minutes, 1 second
ResolvedNovember 16, 2022 · 07:22 GMT
The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.
EscalateNovember 16, 2022 · 07:17 GMT
We are still experiencing some issues with transaction latency and are continuing to investigate. We apologise for any inconvenience caused and hope to have latency restored to normal as soon as possible. This has been observed for the following:WorldPay
IssueNovember 16, 2022 · 07:12 GMT
We have noticed that some transactions have exceeded latency thresholds and are currently investigating the issue. We apologise for any inconvenience caused. This has been observed for the following:WorldPay