Transaction Latency
Major incident
Gateway Only Transaction Processing
JGW2 - Latency
2022-11-16 07:12 GMT
·
10 minutes, 1 second
Updates
Resolved
November 16, 2022 · 07:22 GMT
The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.
Escalate
November 16, 2022 · 07:17 GMT
We are still experiencing some issues with transaction latency and are continuing to investigate. We apologise for any inconvenience caused and hope to have latency restored to normal as soon as possible. This has been observed for the following:WorldPay
Issue
November 16, 2022 · 07:12 GMT
We have noticed that some transactions have exceeded latency thresholds and are currently investigating the issue. We apologise for any inconvenience caused. This has been observed for the following:WorldPay
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