Drop in Incoming transactions from MasterCard Directory Server
Major incident
Full Stack Transaction Processing
JA1 - Transactions
JA1 - Latency
JA2 - Transactions
JA2 - Latency
JB1 - Transactions
JB1 - Latency
JC3 - Transactions
JC3 - Latency
2022-11-30 09:03 GMT
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2 minutes
Updates
Resolved
November 30, 2022 · 09:05 GMT
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.
Issue
November 30, 2022 · 09:03 GMT
Arcot confirms to have noticed a drop in incoming transaction request from MasterCard Directory Server. Our teams have reached out to MasterCard on this and we are also checking internally on the cause.
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