Judopay's Status Page

Transaction Latency

Major incident Gateway Only Transaction Processing JGW2 - Latency
2023-01-26 07:02 BST · 20 minutes, 1 second

Updates

Resolved

The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

January 26, 2023 · 07:22 BST
Update

We are still experiencing some issues with transaction latency and are continuing to investigate. We apologise for any inconvenience caused and hope to have latency restored to normal as soon as possible. This has been observed for the following:Elavon

January 26, 2023 · 07:17 BST
Update

We are still experiencing some issues with transaction latency and are continuing to investigate. We apologise for any inconvenience caused and hope to have latency restored to normal as soon as possible. This has been observed for the following:Elavon

January 26, 2023 · 07:12 BST
Escalate

We are still experiencing some issues with transaction latency and are continuing to investigate. We apologise for any inconvenience caused and hope to have latency restored to normal as soon as possible. This has been observed for the following:Elavon

January 26, 2023 · 07:07 BST
Issue

We have noticed that some transactions have exceeded latency thresholds and are currently investigating the issue. We apologise for any inconvenience caused. This has been observed for the following:Elavon

January 26, 2023 · 07:02 BST

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