Transaction Failures Observed - Webpayments
Minor incident
General Notifications
2023-11-29 13:40 GMT
· 1 hour, 5 minutes
Updates
Resolved
November 29, 2023 · 14:42 GMT
Our engineers have deployed a fix, and we’re now seeing a higher rate of successful transactions on Webpayments.
We would like to take this opportunity to apologise again for any inconvenience this has caused.
Update
November 29, 2023 · 14:30 GMT
We have noticed that some transactions are failing on Webpayments.
Our engineers have identified the issue and are working hard to fix this.
Please accept our apologies for any inconvenience this external issue may be causing.
Investigating
November 29, 2023 · 11:00 GMT
We have noticed that some transactions on Apple Pay Webpayments are seeing higher failure rates.
Apple Pay via mobile SDK and webSDK does not look to be affected.
Please accept our apologies for any inconvenience this external issue may be causing.
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