Transaction Processing Issues from 2024-01-06 13:51 BST to 2024-01-06 14:44 BST

Scheduled maintenance General Notifications
2024-01-06 13:51 BST · 52 minutes

Updates

Resolved

Our teams have completed the essential maintenance on our systems.

Payment processes are completing successfully.

We continue to closely monitor our services.

Thank you for you patience and we again apologise for any inconvenience this has caused.

January 6, 2024 · 14:37 BST
Essential

After this morning’s production issue with Google Cloud Services our teams have now implemented a fix.

Services have been brought back up and Payments are now processing as expected.

For continued stability our team are performing essential rolling restarts on our services - where there is a low risk in the intermittent service disruption.

However we continue to closely monitor our services and will update when complete.

We apologise for any inconvenience this has caused.

January 6, 2024 · 13:51 BST

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