SANDBOX 3D Secure 2 authentication issues observed

Minor incident General Notifications Payment Services Sandbox 3rd Party 3DS2 Sandbox
2025-06-12 12:36 BST · 1 day, 2 minutes

Updates

Monitoring

Issue has been resolved at our 3DS2 provider’s simulator.
Apologies for any inconvenience caused.

June 13, 2025 · 12:37 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 13, 2025 · 12:04 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 13, 2025 · 11:04 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 13, 2025 · 10:04 BST
Issue

Currently we are observing 3D Secure 2 authentication issues in our Sandbox Environment.

There have been no impact to Production Live transactions observed

We have established this is occurring external to Judopay and we are aware that this is actively being investigated by the card issuers 3DS Authentication & Technology partners.

Please accept our apologies for any inconvenience this external issue may be causing.

June 13, 2025 · 09:36 BST

← Back