SANDBOX 3D Secure 2 authentication Observed

Minor incident General Notifications Payment Services Sandbox 3rd Party 3DS2 Sandbox
2025-07-21 10:41 BST · 2 hours, 12 minutes

Updates

Resolved

3DS2 authentication in the sandbox environment has been restored to normal levels following recent disruptions. Internal testing confirms successful authentication processing.

July 21, 2025 · 12:54 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

July 21, 2025 · 12:04 BST
Issue

Currently we are observing 3D Secure 2 authentication issues in our Sandbox Environment.

There have been no impact to Production Live transactions observed

We have established this is occurring external to Judopay and we are aware that this is actively being investigated by the card issuers 3DS Authentication & Technology partners.

Please accept our apologies for any inconvenience this external issue may be causing.

July 21, 2025 · 10:41 BST

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