3DS2 Authentication Failures Observed

We have observed that 3D Secure 2 authentication issues have been resolved at card issuers HBOS & Lloyds.

Please accept our apologies for any inconvenience this external issue may have caused.

We have been observing that some card issuers are experiencing ongoing problems with processing 3D Secure 2 authentication. This is resulting in a higher rate of failed authentication attempts with the majority seen on Visa card scheme with HBOS & Lloyds.

We have established this is occurring external to Judopay and we have notified via our channels to card issuers 3DS Authentication & Technology partners.

Please accept our apologies for any inconvenience this external issue may be causing.

We have been observing that some card issuers are experiencing ongoing problems with processing 3D Secure 2 authentication. This is resulting in a higher rate of failed authentication attempts with the majority seen on Visa card scheme with HBOS & Lloyds - likely related to todays widespread internet outage.

We have established this is occurring external to Judopay and we have notified via our channels to card issuers 3DS Authentication & Technology partners.

Please accept our apologies for any inconvenience this external issue may be causing.