3DS2 Auth failures observed in Sandbox environment

Minor incident Payment Services Sandbox 3rd Party 3DS2 Sandbox
2026-06-16 13:28 BST · 3 hours, 11 minutes

Updates

Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 16, 2026 · 17:04 BST
Resolved

3DS2 authentications are now back to normal. We apologise for any inconvenience caused.

June 16, 2026 · 16:38 BST
Monitoring

We are seeing 3DS2 frictionless authorisations running successfully in our Sandbox environment and are continuing to investigate challenges with our Partners. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. Live transactions processing are not being affected.

June 16, 2026 · 16:10 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 16, 2026 · 16:04 BST
Update

We are still experiencing issues with the Sandbox environment and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored as soon as possible.

June 16, 2026 · 15:04 BST
Issue

We are currently experiencing 3rd party issues with the 3DS2 authorisation in our Sandbox environment and are continuing to investigate with our Partners. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. Live transactions processing are not being affected.

June 16, 2026 · 13:28 BST

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