Worldpay Acquirer Degradation

Major incident General Notifications Gateway Only Transaction Processing JGW1 - Transactions JGW2 - Latency
2026-06-23 21:06 BST · 16 minutes

Updates

Resolved

The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

June 23, 2026 · 21:22 BST
Update

We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:WorldPay

June 23, 2026 · 21:19 BST
Resolved

The transaction latency issues have been restored to normal thresholds. We would like to take this opportunity to apologise again for any inconvenience this has caused.

June 23, 2026 · 21:17 BST
Escalate

We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible. We can assure you our operations team is working hard to resolve this issue as soon as possible. This has been observed for the following:WorldPay

June 23, 2026 · 21:14 BST
Monitoring

We are aware that some merchants processing through Worldpay may currently be experiencing latency, declines, or failed transactions.
This issue is with Worldpay directly and is outside of Judopay’s systems — our platform is fully operational and functioning without issue.
We recommend checking Worldpay’s status page for the latest updates: https://status.access.worldpay.com/
We will continue to monitor the situation and update this page as more information becomes available.

June 23, 2026 · 21:06 BST

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