3DS Transaction Failures Observed
Major incident
Full Stack Transaction Processing
JA1 - Transactions
JA2 - Transactions
Gateway Only Transaction Processing
JGW1 - Transactions
2021-02-15 11:32 BST
· 4 hours, 20 minutes
Updates
Resolved
November 4, 2021 · 15:24 BST
Transaction processing has been restored to normal. We would like to take this opportunity to apologise again for any inconvenience this has caused.
Update
November 4, 2021 · 15:24 BST
We are still experiencing issues with some transaction processing services and are continuing to investigate. We apologise for any inconvenience caused and hope to have the service restored to normal as soon as possible.
Issue
November 4, 2021 · 15:24 BST
We are currently investigating 3DS transaction failures on this route and are working to resolve the issue as soon as possible.
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