Transaction Failures Observed

Minor incident Gateway Only Transaction Processing JGW1 - Transactions
2026-11-05 06:12 GMT · 1 hour, 29 minutes

Updates

Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:37 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:32 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:27 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:22 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:17 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:12 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:07 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 07:02 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:57 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:52 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:47 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:42 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:37 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:32 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:27 GMT
Update

We continue to observe degraded performance affecting some transaction processing services and are actively working to restore normal service. We apologise for the continued inconvenience. Our operations team is working to resolve this as quickly as possible. This has been observed for the following:Hsbc

November 5, 2026 · 06:22 GMT
Issue

We are currently aware of degraded performance affecting some transaction processing services. We apologise for any inconvenience this may cause. This has been observed for the following:Hsbc

November 5, 2026 · 06:12 GMT

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