Transaction Failures Observed

Major incident Gateway Only Transaction Processing JGW1 - Transactions
2022-01-25 22:30 BST · 1 hour, 2 minutes



We are now observing Successful Transactions.

Our Technical teams continue to monitor the service

We apologise for any inconvenience caused.

January 26, 2022 · 00:11 BST

The issue has been identified with our Gateway providers which is impacting the processing of Transactions.

Our Technical Teams are actively working on a resolution.

We apologise for the continued disruption to our service.

January 25, 2022 · 23:32 BST

We have noticed that some transactions are currently failing to be processed and our teams are investigating the issue. We apologise for any inconvenience caused.

January 25, 2022 · 23:30 BST

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