Transaction Failures (Cv2 Less)
Minor incident
Full Stack Transaction Processing
JB1 - Transactions
2022-05-27 10:47 BST
· 1 hour, 41 minutes
Updates
Resolved
May 27, 2022 · 12:28 BST
We are now seeing successful transactions on this route.
We would like to take this opportunity to sincerely apologies for the inconvenience caused.
Monitoring
May 27, 2022 · 12:25 BST
The issue with Token Payments cv2 less appears to have been resolved.
We are monitoring the situation prior to closing this incident.
Update
May 27, 2022 · 11:26 BST
Our partner has identified the root cause, and is applying a fix to production starting from 11:30.
As soon as this fix has been verified we will update you accordingly.
Please accept our apologies for this inconvenience.
Investigating
May 27, 2022 · 10:48 BST
We are experiencing transaction failures which have no CV2 supplied in the request (token payments). This is currently being looked into as a matter of priority with our partners.
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